Veya
Shared client communication and request capture for service teams.
About the Integration
Keep client communication connected to the work
Veya is a client communication platform built for agencies, consultancies, and studios that manage complex relationships across email, shared inboxes, and project conversations. The Saaporo integration brings important Veya threads into the correct client account so teams can understand decisions, requests, and relationship context without searching through disconnected inboxes.
What the integration syncs
- Client contacts and conversation participants
- Shared inbox threads and message summaries
- Attachments and linked files
- Conversation owners, tags, and priority
- Follow-up dates and unresolved questions
Teams can choose which inboxes and clients are connected. Private internal communication remains in Veya, while relevant client-facing threads can be attached to a Saaporo account, project, request, or approval.
Turn messages into structured actions
When a client sends a new request, asks for a change, or confirms a decision, the integration can create a Saaporo request, task, note, or approval record. The original message remains linked so the delivery team keeps the full context behind the action.
Account owners can also send Saaporo project updates through Veya. Replies are captured against the client account, reducing duplicate updates and preventing important responses from becoming isolated in one person’s inbox.
Common workflows
- Create a client request from a labeled Veya conversation
- Attach a message thread to an active project
- Notify the account owner when a high-priority client replies
- Include recent communication in weekly account summaries
- Flag unanswered messages as a relationship risk
Why teams connect Veya
Veya helps service teams preserve the speed and familiarity of email while giving important communication a structured home in Saaporo. The result is clearer ownership, fewer missed requests, and a more complete view of every client relationship.
Questions about bringing client operations into one place.
Saaporo is a client operations platform for agencies, consultancies, studios, and other service teams. It brings onboarding, projects, communication, approvals, automation, reporting, and client visibility into one connected workspace.
Traditional project-management tools organize internal tasks. Saaporo is built around the full client relationship, connecting delivery work with client portals, intake, feedback, approvals, reporting, health, and profitability.
Yes. Each client can receive a focused, branded space to complete onboarding, view progress, access files, review deliverables, leave feedback, approve work, and read updates without seeing internal-only information.
Teams can automate project setup, onboarding forms, task creation, approval reminders, weekly updates, risk alerts, renewal workflows, and other repeatable steps triggered by changes in client or project status.
Starter suits solo operators. Team adds collaboration and approvals. Growth adds automation, retainers, integrations, Saaporo Assist, and risk alerts. Scale adds capacity planning, profitability, advanced permissions, and priority support.
Yes. Starter is available at $0 and includes the core tools needed to organize client relationships, projects, portals, files, forms, and reusable templates.
Yes. Teams can begin with the level that matches their current delivery process and move to a higher tier as collaboration, automation, reporting, or operational-control needs grow.
Annual plans use the yearly prices shown in the pricing section and reduce the effective monthly cost compared with month-to-month billing.
Start with one repeatable client journey: create the client workspace, build the onboarding steps, add a project template, and define the approvals and updates. Once the process works, reuse it across new engagements.
Teams can organize existing client records, projects, files, forms, notes, and recurring workflows inside Saaporo, then move additional processes over gradually instead of changing everything at once.
Yes. Saaporo is designed to connect with the tools teams already use for sales, communication, files, forms, calendars, and reporting. Integration availability varies by plan, with custom options for larger teams.
Internal delivery and external client access are separated. Clients see only the spaces, files, updates, and approval requests shared with them, while advanced permissions are available for teams that need deeper control.
Ready to make client work feel calmer?
Bring onboarding, projects, communication, approvals, automation, and reporting into one connected workspace built for service teams.
